Refund policy
14-Day Return Policy
At RC Health & Beauty, we are committed to providing our customers with high-quality products and excellent service.
Returns:
We accept returns only if the item was damaged during transit. Unfortunately, we cannot accept returns or exchanges for change of mind, incorrect ordering, or other personal reasons.
Eligibility:
- Items must be reported as damaged within 14 days of receiving your order.
- Please provide photographic evidence of the damaged product and packaging when submitting your return request.
How to Return:
- Contact our Customer Service team at www.rchealthandbeautyushop@gmail.com] within 14 days of receiving your order.
- Provide your order number and photos of the damaged item.
- Once your request is approved, we will provide instructions for returning the item.
Refunds:
- Refunds will be processed once the damaged item is received and inspected.
- Refunds will be issued to the original payment method.
We appreciate your understanding and support. At RC Health & Beauty, we strive to ensure that every product reaches you in perfect condition.